Getting your HomePod Fixed
Unfortunately iStore is unable to service HomePod because it is not sold in New Zealand.
If you are experiencing issues with your HomePod bring the unit into iStore so we can attempt to troubleshoot your issues. If we can confirm a hardware issue you have the following options;
- If your HomePod was parallel imported by a local reseller you will need to return to the place of purchase and discuss service options with them.
- If you purchased HomePod from Apple or an Authorised Reseller overseas you can contact AppleCare to see your service options.