Get Directions

Address

61 Hurstmere Road
Takapuna
Auckland 0622
New Zealand

Sales

09 486 1493
Call Now | Email

Service

09 486 1494
Call Now | Email

iStore Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5:30pm
Friday 9am - 5pm
Saturday 10am - 4pm
Sunday Closed

Service Department

Weekdays 9am - 5pm

iStore is closed on public holidays.1

Important Information Regarding COVID-19

As Auckland moves to Level 2, iStore is now able to return to normal operation for sales, service and one on one training. We ask that when entering our store you follow two meter physical distancing. We also ask that you 'check-in' via the governments NZCOVID Tracer App for contact tracing purposes. We may limit the amount of people in our store during busy times. we will prepare your purchase for collection. Once ready iStore will contact you and advise it is ready for pickup. Please expect a small wait time when collecting your item.

Our Service Centre is open and is accepting service jobs. Please read below for more information.

You will be able to book-in your device for service by visiting iStore, we can book your device in as usual, however we recommend you download the appropriate Mail-In forms and bringing them – filled out – with your device to make the book in process even quicker. Using the Mail-in forms will also mean you keep contact with people to a minimum during Level 2.





Enhancing Your Apple Experience

Located in the heart of Takapuna, iStore is the best place to come and experience Apple products first hand. Our friendly and knowledgeable staff can provide you with buying advice and answer any questions you may have.

Our on-site service centre uses Apple provided diagnostics and procedures to ensure that we treat your Apple products as Apple intended. For devices that can't be serviced on site we can send to Apple's repair centre where your units can be inspected, serviced and replaced if need be.

Ask us anything

Use one of the contact us forms to submit any questions you may have to the iStore team.

Sales and Support

If you have a service question please use our service enquiry form.

Use the contact us form bellow to submit any questions you may have to the iStore team.
If you are looking for support or assistance with the use of your Apple product, questions regarding the use of this website, stock levels and other sales enquiries please ask bellow.2

Don’t be a face in a crowd.
Be the focus.

With a personal training experience, iStore One on One Training sessions help you get the most out of your device.

When you book a One on One Training session at iStore you are the focus of the session. You get to ask your questions about your devices and with answers tailored to your experiences you’ll be an expert in no time.

Have a service enquiry?

Use the fields bellow to send a service enquiry to our service team. We require your device serial number so we can correctly answer your question. Please feel free to upload any supporting images that you feel may help us better understand your issue.3

Locally owned and operated

While iStore is an authorised service provider and reseller of Apple products, we are 100% locally owned and operate solely in New Zealand. We are small family that have an enormous passion for the Apple brand, and what their products can do in the ways of changing people's lives.

Between us we have over forty years experience with Apple products throughout a range of different industries, and can offer great advice on a range of purchasing needs.