Important Information Regarding COVID-19
As Auckland moves to Level 3, we are open in a one-in-one-out capacity as an essential service only. All purchases must be made via our online store. When purchasing an item simply select ‘Store pickup’ and we will prepare your purchase for collection. Once ready iStore will contact you and advise it is ready for pickup. Please expect a small wait time when collecting your item.
Our Service Centre is operating as an essential service and is accepting service jobs. Please read below for more information.
You can use the link below to fill out the appropriate Mail-in forms and either drop-off your device with these forms pre-filled out, or courier your device to us. If you live in the Auckland region this may require contacting a courier company and having them facilitate contact-free collection. Alternatively you may drop off your device after you have filled out Mail-In forms. Unfortunately we are unable to accept walk-in service book-ins during Level 3.
