Welcome to iStore

Here to enhance your Apple experience


(09) 486 1493


(09) 486 1494
Current service turn around times1

Software Repair 3 - 5 business days
Mac Service 7 - 10 business days
iPhone Service 5 - 7 business days
iPad Service 5 - 7 business days
AirPods Service 5 - 7 business days
Beats Service 5 - 7 business days

Important Information Regarding COVID-19

As Auckland moves to Level 3, we are open in a one-in-one-out capacity as an essential service only. All purchases must be made via our online store. When purchasing an item simply select ‘Store pickup’ and we will prepare your purchase for collection. Once ready iStore will contact you and advise it is ready for pickup. Please expect a small wait time when collecting your item.

Our Service Centre is operating as an essential service and is accepting service jobs. Please read below for more information.

You can use the link below to fill out the appropriate Mail-in forms and either drop-off your device with these forms pre-filled out, or courier your device to us. If you live in the Auckland region this may require contacting a courier company and having them facilitate contact-free collection. Alternatively you may drop off your device after you have filled out Mail-In forms. Unfortunately we are unable to accept walk-in service book-ins during Level 3.

Welcome to the future of the Mac

MacBook Pro, MacBook Air and Mac Mini.
Transformed by the powerful Apple M1 chip. For a giant leap in CPU and graphics performance, and up to 20 hours of battery life4

iPad Air

Powerful. Colourful. Wonderful.
Featuring fast, easy and secure Touch ID; advanced cameras; USB-C; and support for versatile accessories,
including Magic Keyboard and Apple Pencil (2nd generation).3

iPhone 12 Pro

Super fast 5G.2 A14 Bionic, the fastest chip in a smartphone. Pro camera system for next-level low-light photography.
It’s a beautiful leap forward.

iPad Pro

Your next computer is not a computer.

The new iPad Pro. It has Apple’s most advanced mobile display. It has pro cameras that can transform reality. And you can use it with touch, pencil, keyboard, and now a mouse or trackpad.5

AirPods Pro

Magic amplified. Noise nullified.

Active Noise Cancellation for immersive sound. Transparency mode for hearing what’s happening around you. Sweat and water resistance.6 And a more customisable fit for all-day comfort.

iPhone 12

iPhone 12 pushes everything forward with superfast 5G.8 A14 Bionic, the fastest chip in a smartphone. A new dual-camera system. And a beautiful Super Retina XDR display, so you can see everything in vivid detail.

Apple Watch

With a new sensor and app to measure blood oxygen, the ECG app and other advanced health features, Apple Watch Series 6 is the watch that watches over you.7

16-inch MacBook Pro

With game-changing performance, a larger 16-inch Retina display9 and all-day battery life,10 MacBook Pro puts power above all else. So you can accomplish anything, anywhere.

"Hey Siri, Turn on my lights"

Lifx Wi-Fi Smart Bulbs.
Homekit compatible, energy-efficient, lighting reimagined.

Mac Pro

Up to 28 cores, 1.5TB of memory and the option for the worlds most powerful graphics card.

Contact iStore so we can configure your perfect Mac Pro.


The most powerful iMac ever.
Now with True Tone technology, more powerful graphics, faster memory and ultrafast SSD storage.11